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Business Operating System (BOS) or Quality Operating System (QOS)
Full day course utilizing your company information.
Course Objectives:
- Understand where the Business/Quality Operating System (BOS/QOS) fits into the ISO 9001 based systems such as ISO 13485, or ISO/TS 16949 Quality System Requirements.
- Understand the elements that make up the BOS/QOS.
- Understand the actions needed to implement an effective BOS/QOS.
- Create an action plan for implementing an effective BOS/QOS within their organization.
Who Should Attend?
Management and employee team members from all aspects of the organizations who participate in the implementation of the management system and continuous improvement based on customer needs, strategic planning objectives and ongoing goals (i.e. finance, manufacturing, engineering, sales, logistics, quality, human resources and key staff.)
Additional Information:
- Fully supports ISO 9001, ISO/TS 16949 and Ford Q-1 Requirements.
- Equivalent to the implementation of a balanced scorecard.
- A workshop deliverable is the development of a Business Operating System summary (BOSS) and a procedure.
Outline:
Course Introductions, Objectives, Outline and Materials
Lecture: What is BOS, BOS and ISO 9001, Benefits, determining Key Measurables
Exercise: Key Measurables
Lecture: BOS Tools
Exercise: Tools - Graphing
Lecture: Reviewing System
Exercise: Creation of the BOSS
Lecture: Deployment of System, Documentation, Corrective Action, Employee involvement
Exercise: BOS Procedure Development, BOS Manual Table of Contents
Exercise: Ford QOS Assessment/BOS Assessment, Action Plan
Questions and Answers, Course Comment Sheets, Course Certificates
Training Grants - Help with available State and Federal Grants
Eagle Group about the Licensing our courses
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