The General Training courses offered by Eagle Group can be applied to enhance meeting the requirements of any of the standards. We offer the following courses:
Advanced Product Quality Planning (APQP)
Management and employee team members from all aspects of the organization who participate in the activities associated with Advanced Product Quality Planning activities, i.e. manufacturing, engineering, sales, service.
Control Plan Methodology (CPM)
Quality assurance, engineering, and other process personnel responsible for preparing control plans.
A compilation of our key automotive tools classes in a three day format.
Any organization team members that are interested in implementing a system for identifying, tracking and analyzing its customer satisfaction. This tool is best implemented using a cross-functional team with the following disciplines represented: senior management, administration, sales, customer service, manufacturing, quality and engineering.
To understand the fundamental principles and objectives of the appropriate standard or system, to understand the requirements and importance of documentation preparation, to understand the documentation development process, and to acquire basic technical writing skills by practical example and experience.
Failure Mode and Effects Analysis (FMEA)
Managers, supervisors, quality professionals, facilitators, product and process design engineers and maintenance.
Measurement Systems Analysis (MSA)
This course is intended for all persons who are responsible for a manufacturing or a business process. The course provides instruction on what MSA is and how to apply MSA to any process for evaluation and continual improvement.
Anyone who could be assigned to creating and analyzing process flowcharts
Statistical Process Control (SPC)
This course is intended for all persons who are responsible for a manufacturing or a business process. The course provides instruction on what SPC is and how to apply SPC to any process for evaluation and continual improvement
Team Oriented Problem Solving (8-D)
Individuals, who manage, lead or participate in problem-solving teams, corrective and preventive action activities or are responsible to customers for customer complaint issues